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Refund policy
Refund Policy – Pinterest for Etsy Agency
Effective Date: April 1, 2024
At Pinterest for Etsy Agency, we are dedicated to providing effective Pinterest management services to help your Etsy shop grow… Please carefully review our refund policy below, which outlines the terms related to our subscription-based services and service performance…
Subscription-Based Services:
We offer our services through monthly, quarterly (3 months), and yearly subscriptions… By subscribing, you agree to the terms of your chosen subscription period…
Subscription Refunds:
- Monthly Subscriptions: Please note that we do not offer refunds for partial months once a monthly subscription payment has been processed…
- Quarterly and Yearly Subscriptions: If you choose to cancel a quarterly or yearly subscription before its full term, you will not receive a refund for the remaining unused portion of the subscription… You will continue to have access to our services until the end of your current subscription period…
View Count Guarantee and Partial Refunds:
We guarantee a minimum monthly view count as specified in your chosen service package… If we fail to meet this guaranteed minimum view count, we will issue a partial refund… The amount of the partial refund will be determined based on the percentage of the guaranteed views that were reached organically…
Organic Reach Consideration:
It’s important to understand that the partial refund calculation will take into account the views your Pins achieved organically…
Subscription Cancellation:
You have the flexibility to cancel your subscription at any time to prevent automatic renewal for the subsequent billing cycle… To cancel, please access your account dashboard and follow the cancellation process outlined there…
Impact of Subscription Start:
Once you subscribe to our services, our team immediately begins working on your Pinterest strategy and Pin creation… Therefore, cancellations are only effective for the next subscription period, and no refunds are provided for the current period in which work has already commenced…
Limitations on Performance Guarantees:
While we guarantee a specific minimum view count, please be aware that we cannot guarantee specific sales results or overall Etsy shop performance… These outcomes are influenced by various factors beyond our direct control, including but not limited to your Etsy product quality, customer service, pricing strategies, and changes in Pinterest’s algorithms… Consequently, refunds are not issued based on sales performance…
Technical Issues and Service Interruptions:
In the event of significant and prolonged technical issues or service interruptions on our end that demonstrably prevent us from delivering the agreed-upon services, we will thoroughly evaluate the situation… In such cases, we may offer a fair resolution, such as a partial credit or an extension of your subscription period…
Exceptional Circumstances:
We may consider refunds in rare and exceptional circumstances at our sole discretion… Each such situation will be carefully reviewed on an individual basis…
Contact Us:
If you have any questions or concerns regarding this refund policy, please do not hesitate to contact us at contact@pinterestforetsy.com…
Agreement:
By subscribing to our services, you acknowledge that you have read, understood, and agree to the terms outlined in this refund policy…